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We’re here to help. Whether you’re looking for help with your MYOB product, want to update your account or billing details, or just need to ask someone a question, there’s an option for you.

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Need help using your MYOB product?

Find help for all MYOB products in our online help centre.

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Skip the queue and manage your account online

Available for MYOB Business and AccountRight customers.

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Handle account and billing updates yourself

  • Update your payment details

  • View and pay your MYOB bills

  • Edit your account and contact details

  • Manage your MYOB Business subscription

Get help choosing the right product

Our sales teams can help you find the right MYOB product for your business.

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Get help from our team

Support for MYOB Business (browser) and MYOB AccountRight (desktop)

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Get help for your MYOB products and services. Before you start, have your MYOB client ID ready.

You’ve got a few options:

  • Chat with support. Click the chat bubble at the bottom of any page and our virtual assistant MOCA can connect you to our support team.

  • Submit a support request. Log in to My Account and click Contact support. Let us know what help you need, and we’ll get back to you via email.

  • Call us. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 123

Support for MYOB Advanced

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If you purchased MYOB Advanced software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1300 739 683 or email businesssupport@myob.com

If you purchased MYOB Advanced software from an approved MYOB reseller, you'll need to contact your reseller for support.

Support for MYOB Exo

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MYOB Exo Business

If you purchased MYOB Exo Business software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1300 739 683 or email businesssupport@myob.com

If you purchased MYOB Exo Business software from an approved MYOB reseller, you'll need to contact your reseller for support.

MYOB Exo Employer Services and Payroll

If you purchased MYOB Exo Payroll software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1800 836 226 or email anzpayrollsupport@myob.com

If you purchased MYOB Exo Payroll software from an approved MYOB reseller, you'll need to contact your reseller for support.

Support for accountants and bookkeepers

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Get answers to your support, product, pricing or client questions. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 117

Support while overseas

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Outside Australia and New Zealand? Get in touch with one of our experts, no matter where you are. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on +61 385 327 400

Support for Online Invoice Payments (OIP) and M-Powered Services

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Online Invoice Payments (OIP)

If you have any questions or general queries related to MYOB’s Online Invoice Payments product, contact our Payments Support team at payments_support@myob.com

Our team are also available Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.

M-Powered Services 

Our team are available at m-powered@myob.com.au, or Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.

Support for SME Payment Services (SME Payables)

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If you have questions about anything contained in the SME Payables Product Disclosure Statement (PDS), or general enquiries about MYOB Payment Services, contact us at payments_support@myob.com.

Our team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.

Support for MYOB PaySuper and MYOB Super Portal

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If you have questions about PaySuper or the MYOB Super Portal, that's a few ways you can get in touch:

  • Write to us at PO Box 73, Richmond VIC 3121

  • Email us at paysuper@myob.com

  • Call us. Our team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 123

MYOB Offices

There's no customer support available at these offices. Please use one of the help options above.

Head Office Melbourne

Level 3, 168 Cremorne St, Cremorne VIC 3121
 Australia

Sydney

Level 2, 309 Kent Street, Sydney NSW 2000
 Australia

Adelaide

Part Level 2, 151 South Terrace, Adelaide SA 5000
 Australia

Perth

Ground Floor, 225 St Georges Terrace, Perth WA 6000 
Australia

Brisbane

Level 7, 300 Ann Street, Brisbane QLD 4001
 Australia

Hobart

Ground Floor, 100 Melville St, Hobart TAS 7000 
Australia

Auckland

Level 5, Eden 5, 12 Normanby Road, Mt Eden, Auckland 1024, New Zealand




Christchurch

17 Sir William Pickering Drive, Burnside, Christchurch 8053, New Zealand




Hastings

First floor, 211 Market Street South, Hastings 4122, New Zealand