AI to power your every day
Practical AI built into MYOB Acumatica helps you reduce admin, gives your unparalleled visibility of your data, and empowers you to make faster decisions with confidence.
Built in, not bolted on
A single, connected platform where AI operates across your key workflows, no external apps needed.
Trusted and local by design
Powered by AWS and Anthropic, designed for the compliance and reporting requirements of Australian businesses.
Future ready without disruption
Powerful today and continually evolving for tomorrow, so your business stays up to date with AI technology.
Generate insights to help you make faster, more confident decisions
Surface trends, anomalies and risks before they become a problem.
Identify unusual patterns across expenses, supplier invoices and other financial transactions. AI-powered Anomaly Detection learns what normal looks like over time and flags unusual activity, helping you identify potential errors and risks sooner.
Increase basket size and speed up selling with AI-powered product recommendations that suggest complementary products and add-ons based on customer purchasing history and sales activity.
Spot unusual changes in production costs, throughput and operational efficiency with AI-powered anomaly detection, helping you identify issues early before they impact profitability or delivery performance.
Automate and streamline repetitive processes
Increase productivity across your business.
Build AI-powered automation inside MYOB Acumatica using your own business data, so you can automate approvals, document processing, pricing decisions, notifications and other workflows unique to your business.
Automatically extract supplier, invoice, amount and line-item data from incoming bills. AI checks extracted information against supplier records and existing ERP data to reduce manual entry, improve accuracy and speed up accounts payable processing.
Capture and categorise expenses instantly with the MYOB Acumatica mobile app. Scan receipts and supplier bills on the go, automatically extract expense details and keep employee expenses up to date in real time.
Assist your team with everyday actions
Reduce admin and save time.
AI provides the answers you need from day one. Ask questions in plain language about revenue, customers, invoices, inventory and financial performance, or use a ready-to-go prompt to get started.
Questions that used to mean asking an expert or building a report can now be answered in seconds using live data from across your financials, customers, inventory, projects and operations.
Speed up repetitive data entry with AI-powered tools that capture invoice details, extract supplier information and populate bill and order fields automatically, reducing manual processing across accounts payable and order management workflows.
Explore business insights
ERP and AI: Trends for ANZ mid-sized businesses
Discover the three areas where ERPs are redefining the impact they can have, along with what to prioritise as you evaluate the path ahead for your business.
The future is now: Practical AI for wholesale distributors
AI is everywhere right now but for those in wholesale distribution, the opportunity goes beyond the hype. The good news? AI doesn’t have to be intimidating or futuristic.
AI in construction: Why data readiness is the invisible advantage
AI in construction delivers real value only when data is accurate, connected, and accessible. Discover how smart ANZ builders prepare their systems for tomorrow’s AI.
Frequently asked questions
How can MYOB Acumatica’s AI features help my business run smarter?
MYOB Acumatica AI helps businesses reduce manual work, improve accuracy and make faster decisions. Embedded directly within your ERP, it can automate repetitive processes, surface insights from your business data and help teams complete everyday tasks more efficiently, so they can spend more time focusing on higher-value work.
What AI features are available in MYOB Acumatica?
MYOB Acumatica includes a growing range of AI-powered features to assist, automate and advise your business, including:
AI Assistant
AI Automation
AP Bill Entry
Expense Management
Anomaly Detection
Production Variance Anomaly Detection
Cross-Sell Assistant
Auto Complete
We're continually expanding our AI capabilities, with new innovations being introduced as part of our ongoing product roadmap.
How does MYOB keep AI secure and trustworthy?
MYOB takes a practical and responsible approach to AI. AI capabilities operate within your existing MYOB Acumatica environment and respect the same user permissions, access controls and governance settings already in place. Our AI services are designed with security, privacy and responsible data handling at their core.
Does MYOB use my business data to train external AI models?
No. Customer data is not used to train external AI models. MYOB Acumatica AI is designed so that your data remains protected while AI features perform tasks within your business environment.
Where is MYOB Acumatica AI data processed?
MYOB Acumatica stores customer data in Australia. Depending on the AI feature being used, data may be processed either within Australia or through global enterprise AI infrastructure operated by trusted providers including Anthropic, AWS and Microsoft. AI providers can process data to generate responses, but they cannot store it or use it to train their models. Any information retained by MYOB Acumatica, including business context and conversation history, remains within the MYOB Acumatica platform and is stored in Australia.
Can MYOB Acumatica AI be used across different industries?
Yes. MYOB Acumatica AI is designed to support businesses across industries including wholesale distribution, manufacturing, construction and professional services. While many AI capabilities are broadly applicable, some features are tailored to specific business processes and industry use cases.
What AI technology powers MYOB Acumatica?
MYOB combines its own ERP and AI platform capabilities with leading cloud and AI technologies. AI Automation is powered through MYOB's managed AI infrastructure and is supported by AWS cloud services and leading AI models available through AWS Bedrock.
Do I need technical skills to use AI features?
No. Most AI capabilities are built directly into existing workflows and screens within MYOB Acumatica, making them easy for everyday users to adopt. Some features, such as AI Automation, are best configured by power users or administrators, resulting in automations that can be used by anyone in the business.
Who does MYOB partner with to deliver AI?
MYOB works with trusted technology partners including AWS and Anthropic to help deliver secure, scalable and practical AI experiences for Australian and New Zealand businesses.
Why is AI built directly into my ERP important?
When AI is embedded within your ERP, it can work with the data, processes and workflows that already run your business. This helps deliver more relevant insights, greater automation and stronger governance than disconnected AI tools.
Can I build my own AI-powered workflows?
Yes. AI Automation allows businesses to create AI-powered automations and workflow experiences using their own business data and processes, helping teams automate repetitive work and improve productivity.
Will AI replace my employees?
No. MYOB Acumatica AI is designed to help people work more efficiently, not replace them. It automates repetitive tasks, surfaces insights and reduces administrative effort so teams can focus on higher-value work that benefits the business.