We’re rolling out new AI-driven banking features. If your Bank transactions page doesn’t look like the example below, you don’t have these features yet, but they’re on the way.
For now, your bank transaction help is here.
AI-driven automatching and suggestions help matching your bank transactions to your MYOB records. You just need to switch on some settings to start.
Instead of leaving every transaction for you to sort out at reconciliation time, MYOB works continuously in the background to match transactions at they come in. It looks for an existing transaction record, learns from how you’ve matched similar transactions before, and uses AI-based predictions when needed. through a sequence of matching methods in the background.
MYOB follows a matching sequence
MYOB uses automatching and AI suggestions to match transactions as they come in to your file. Review and confirm the result. If there isn't an automatch or suggestion for a transaction, you can match it to category yourself.
MYOB works through these methods in sequence. Use the order below to review and complete each transaction.
Matching methods and sequence
Automatches: MYOB matches bank transactions to existing records using criteria such as amount, date and contact name. Review or change them as needed.
Rules: If you’ve created rules, MYOB automatically applies them to create matching spend and receive money records. Invoice and bill rules appear as suggestions. Check that your rules are working as intended.
AI category matches and suggestions: MYOB uses AI to automatch or suggest categories based on how you’ve matched similar transactions in your file, according to a confidence rating it assigns. Accept the match or choose another category. If there’s no suggestion, match it to a category yourself.
Record suggestions: Similar transaction records are shown as possible matches. Accept one or find another match.
AI predictions: MYOB uses AI to suggest matching categories, again according to a confidence rating, based on how other MYOB businesses have matched similar transactions. Accept or reject the suggestion.
Manually match transactions to categories: If there’s no automatch or suggestion, match the transaction to a category. MYOB creates the matching transaction record.
You control automatching settings
Automatching settings are switched on by default, but you can switch them off if you prefer to match transactions manually.
You can access these settings from the Banking menu > Bank rules page:
If you want to turn off automatic matching, deselect Match to MYOB records.
AccountRight browser users only
If you're accessing an AccountRight company file in a browser, you also have the Match to invoices and bills setting, if you don't want your rules to automatically match transactions to unpaid invoices or bills you can deselect this. Selecting or deselecting this preference changes the preference setting in AccountRight desktop too.
You'll also see settings for matching to categories or suggestions for category match. These use AI 'confidence scores' to match or suggest categories based on past matches. You can choose to turn these off if you prefer to manually match transactions to categories.
Automatching to your records
The first thing MYOB tries to do is match a bank transaction to an existing MYOB record. It uses details like amount, date and contact name to find a likely match. When there’s a clear match, the transaction is automatched for you.
If the match isn’t clear enough, such as when there are multiple possible records or dates don’t line up, MYOB won’t force it. Instead, it shows a suggestion for you to review.
In the Method column, these automatches are shown as Logic:
We’re rolling out new AI-driven banking features. If you don’t see the Method column, you don’t have these features yet, but they’re on the way.
For now, your bank transaction help is here.
If you use rules
If you’ve created bank rules, MYOB applies them as part of the automatching process (after checking for direct automatches to your records). Rules can be useful for recurring transactions that always need the same treatment, such as regular bank fees or interest. However, automatching to your records and suggestions can reduce how often you need to create or rely on rules.
Some rules create matching transaction records automatically. Others appear as suggestions for you to review, depending on the rule type.
In the Method column, these appear as Rule – hover over it to see what rule has been applied:
Confidence determines AI matching and suggestions
For AI category matching, suggestions and predictions, MYOB assigns a confidence rating in the background. That rating decides whether a transaction is automatically matched to a category, the category match is shown as a suggestion, or left for you to match manually.
If confidence is high, above 90%, MYOB can automatch the transaction to a category. If confidence is medium, between 70% and 90%, it shows a suggestion instead. If confidence is low, below 70%, no suggestion is shown.
This is why some transactions are handled automatically while others still need your input.
AI category matching
If there isn’t a direct record or rule match, MYOB looks at how similar transactions have been matched in your business before.
MYOB uses AI to identify the most likely category match for a transaction. If MYOB:
has a high level of confidence, it can automatically match the transaction to that category
is less confident, it shows the category as a suggestion for you to review and approve
isn't confident enough, no category suggestion is shown.
This helps reduce repeated manual work. The more you accept or correct category matches, the more useful future suggestions can become.
If automatic category matching is turned off, high-confidence category matches are shown as suggestions instead of being matched automatically.
In the Method column, category autmatches appear as History.
AI Predictions
When MYOB can’t find a match from your own history, it can use AI to suggest a likely category based on how similar transactions have been matched across other MYOB businesses.
These are called Predictions. They help fill the gap when there’s no existing record match and no strong history in your own file.
Confirm that everything looks right
Automatching and suggestions are there to speed things up, but they don’t replace your judgement. You can review, accept, reject or change any result before you reconcile.
The Method column gives you context about how a match was made, so you can quickly see whether it came from logic, your history, a prediction, a rule or manual matching.
If any automatch doesn’t look right, you can unmatch it and find a match the transaction yourself.
Why this matters at reconciliation time
Matching transactions keeps your data clean, complete and up to date so your reports reflect where your business actually stands today - not just at the end of the period. And because automatching keeps working in the background, reconciliation is no longer a big clean-up job at the end of the month.
That same current, complete data flows through to the rest of MYOB - your reports, Business Insights and AI BAS - so the more you stay on top of your transactions, the more you get out of MYOB.