If you can't sign in to your MYOB account because you're stuck with two-factor authentication (2FA), we're here to help you get back up and running.
If you:
have set up additional 2FA methods, click Try another method when prompted for a 2FA code and choose another method.
have a recovery code, you can use this to complete your sign in – see Using your recovery code
don't have a recovery code, or it doesn't work, ask MOCA, our virtual assistant, for help from any help page. If MOCA can't help, you'll be guided to our other support options, and our team will get you back up and running.
My issue is something else
If you need to change your password or security settings (and can sign in), you can do this in My Account (without having to contact MYOB support) – see Manage your security in My Account.
If you're getting a 2FA error, or you haven't received your 2FA email code, see Getting help with two-factor authentication.