For validation errors, see Validation errors in Practice Tax (AU).
If you can't find your issue, let us know, click the Help button (?) in the left menu bar, select Log a support case and complete the Support request form.
Company returns
Company 2024 In the Dividend and interest schedule, the TYPE of Deceased field did not show the correct individual name and date of birth and incorrectly showed entity fields. | 18 April Fixed As part of this change, we've also made some fields mandatory, added a maximum field length, and removed the taxpayer's declaration. |
Company 2023 Amounts from workpapers not adding up to the total. Description The totals from the following worksheets do not add up to the Label 6S on the main return. - Distribution received - partnerships - Distribution received - trusts - Foreign income | Fixed |
Company 2023 & 2024 |
Individual returns
Individual 2023 Medicare levy calculation is incorrect when the taxpayer is a part-year resident. | 15 April Fixed We've fixed this issue and the estimate will calculate Medicare based on the number of days the taxpayer was a resident. |
Individual 2024 Estimate missing eligible Sec 405 income | In a 2024 Individual tax return, if you've entered special professional income it is not getting included when generating an estimate. Currently, there is no workaround for this issue. |
Individual 2024 Medicare levy surcharge (MLS) calculation is incorrect. | If the taxpayer is eligible to pay MLS, the calculation in the estimate is incorrect. Currently, there is no workaround for this issue. |
Individual 2024 ETP Offset is not calculated when generating the estimate. | Currently, there is no workaround for this issue. |
Individual 2024 Tax withheld - labour hire or other specified payments not included in the estimate. | If you've entered an amount at Item14 label J Tax withheld - labour hire or other specified payments, it is not deducted from the Tax payable, hence generating an incorrect estimate. Currently, there is no workaround for this issue. |
Partnership returns
Partnership 2023 and 2024 In the Distribution summary, the Amount value in the first row is not updating based on the % value. | While we're working on a solution, enter the amounts manually. |
Activity statements
Summary | Status |
|---|---|
Error: This compliance is locked. If it's not yet lodged, send it for rework to unlock it. You can then delete it. This error happens when you try to delete an activity statement that is in a Not Started status. | Select the periods you want to lodge and deselect the periods your clients are lodging. This will update the activity statements when you receive the ATO report the next day. Support ref 01241483 |
Non-lodgable forms listed past the due date Description An activity statement with a non-lodgable status shows under the Unlodged list past the due date. | See Non-lodgable forms on how to remove the form Unlodged list. Support ref: 01418566 |