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Tap to Pay fees and charges

There are no setup or cancellation fees for Tap to Pay. There's just a transaction fee that applies to each payment you take using Tap to Pay, but this is passed on to your customer unless you turn off surcharging.

Transaction fee: $0.30 per transaction + 1.6% of the invoice value (including GST).

When a customer pays through Tap to Pay, the fees are deducted from the invoice total and the balance is deposited into your nominated bank account.

Other charges

You might also incur other charges if you’ve received a chargeback or dishonour notice.

  • Chargeback fee: $33 per chargeback. This fee will be incurred regardless of chargeback outcome.

  • Direct debit dishonour: $10.00. A dishonour fee is issued if we are unable to debit applicable fees or charges from your bank account. Check your balance regularly to ensure there are enough cleared funds in your account.

  • Trace request fee: $10.00. This fee is charged for each customer transaction that you want to trace.

Fee example for $100 invoice

  • Invoice total = $100

  • Fees = 30c + $1.6 (1.6% of invoice total) = $1.90

    • If you surcharge (pass on the 1.6% and 30c to the customer), the customer pays $100 + $1.90 = $101.90

    • If you don't surcharge, the customer pays the invoice value ($100)

  • MYOB deducts $1.90 in fees from the customer's payment, and you receive the balance

    • If you surcharge, you'll receive $101.90 - $1.90 = $100.00

    • If you don't surcharge, you'll receive $100 - $1.90 = $98.10

If there's GST on the invoice, the surcharge will also include GST, which the customer pays it. The app takes care of GST calculations, so you don’t have to worry about it.