Signing in to MYOB Practice

MYOB Practice can be used on any computer or mobile device with access to the internet.

You can access MYOB Practice at any time:

Open your browser and go to partner.myob.com.
Alternatively, if you use MYOB AE/AO desktop software, click the cloud icon on the AE/AO toolbar.

Make sure that you have set up MYOB Logins for each of your employees.
For MYOB AE clients only, if you're not using Document Manager with MYOB AE, make sure that you're using the Windows Explorer view for your Clients > Documents tab.
If you want to activate MYOB Practice at a later stage or only make it available to certain employees in your practice, see Restricting access for more info.

First time setup

The following only applies if you have both MYOB Practice and MYOB AE/AO.

Make sure that you have set up MYOB Logins for each of your employees.
For MYOB AE clients only, if you're not using Document Manager with MYOB AE, make sure that you're using the Windows Explorer view for your Clients > Documents tab.
If you want to activate MYOB Practice at a later stage or only make it available to certain employees in your practice, see Restricting access for more info.

Open your MYOB AE or MYOB AO software on your desktop.
Click the cloud icon on the toolbar. A message displays letting you know that it may take some time to set up your online data.
Click Yes. The Terms of Use display.
Carefully read through the terms and conditions and then select the I agree with the above terms of use checkbox.
Click OK.
Once your online data has been set up, you'll be directed to MYOB Practice. A Welcome to AO/AE Live window displays.
Enter your practice name.
By default, this is your company name as entered in MYOB AE or MYOB AO on your desktop. You would have set this up in Maintenance > Internal > Companies > Company Name. The first name in the list on the Maintenance - Companies page is used. If you would like to use a different practice name, simply edit the existing text.
Click Finish.
You'll now have access to MYOB Practice. You'll be logged in as the same user you were logged into MYOB AE or MYOB AO - your desktop version.

Start by checking our MYOB Practice FAQs and Troubleshooting contacts help topics. Please contact MYOB Support if you keep having issues.

(New Zealand only) You can also take a tour that walks you through the basics of using and navigating MYOB Practice.